Shipping policy
Delivery Locations
Our carriers are unable to deliver to PO Boxes, airports, hospitals, and prisons. We will also at our discretion exclude delivery to any addresses which are considered to be insecure.
We are not liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier or due to an incorrect address being provided by You.
It is Your responsibility to ensure the correct address is entered on the order. We will take no responsibility if an incorrect address has been entered and You do not receive the item. In this situation, we will do our best to You assist in recovering the item but in the situation the item is not recoverable, we will not be held responsible.
UK Delivery Only: When placing an Order, please bear in mind we are unable to deliver on Public or Bank Holidays and Orders placed on those days, or at busy periods may take longer to deliver.
We aim to process your online order within three business days or less (not including Saturday and Sunday). Orders placed after 12 pm are treated as if they came in the next day.
Special requested orders - Please allow 7-10 days for your order to be dispatched.
All orders are sent by standard delivery and tracked when shipped.